Firefly Design Group Introduces New Online Portal for Streamlined Interaction with Custom Installers
Firefly Design Group, a premier engineering and marketing firm in the custom electronics industry, has launched a new online portal used to increase the efficiency of communication and project management with custom installation professionals. Accessible from any location and available at no charge to Firefly Design Group clients, the Firefly Design Group Portal, designed in partnership with designecentral, provides an easy-to-use central dashboard where custom installers can easily order services, organize project materials, upload documentation and project specifications, and receive communications and materials from Firefly Design Group.
“As Firefly Design Group has continued to evolve, we realized that in order to truly serve the documentation and project management needs of the custom installer, we have to streamline the communication process,” said Ron Callis, president and founder of Firefly Design Group. “In addition to offering a central platform where installers can upload and receive documents, and communicate with the team at Firefly Design Group, this online portal helps increase our clients’ efficiency by reducing the potential for confusion in annotating multiple documents when managing a project. Through a central, online dashboard, custom installers now have the ability to access every detail of a job—from concept to completion—from any location.”
To access the Firefly Design Group Portal, users simply login through the Firefly Design Group website, http://www.firefly-designgroup.com. Once logged in, installers can navigate through a number of menus designed to help them manage projects. Users can upload documents in a number of formats, including frequently used file format such as Adobe PDF, Microsoft Word, Microsoft Excel and more. In addition, Firefly Design Group has the ability to send, receive and edit documents produced in Autodesk Design Review, a free software platform that allows users to view, print, measure, and revise detailed 2D and 3D designs.
For custom installation companies with more than one employee, the Firefly Design Group Portal allows companies to assign administrative privileges that can dictate how much access each employee has to all of the portal’s features and documents.
The Firefly Design Group Portal allows users to easily order from Firefly Design Group’s menu of services. Prior to the introduction of the online order form, installers were required to email, fax or call in a request for service. With the launch of this new service, they now have the ability to create and manage a project as well as outline specific details on which services they need from Firefly Design Group to successfully complete the installation. Through the portal, Firefly Design Group clients can also easily upgrade to designecentral’s ePonti project management platform.
Firefly Design Group clients can be assured their documents and confidential communications are protected thanks to a number of security measures built into the portal by designecentral. Information stored within the portal is backed up daily to a secure, third-party off-site server, which employs the same 256-bit data encryption technologies utilized by many of the world’s top banks.
“When developing the Firefly Design Group Portal, we took into consideration the importance of providing custom installers with the piece of mind in knowing their information and data would remain protected within the system,” said Bill Battaglia, president and founder of designecentral. “In addition to creating a dashboard that was easy to navigate and met the specific needs of the custom installers, we have taken countless measures to safeguard the users’ data within a single system that they can access at any time from any location. Thus, this helps provide them with less concern in organizing, storing and sharing their propriety information.”
Firefly Design Group, together with designecentral, will offer live demonstrations of the new online portal in booth #221 at CEDIA Expo 2009, held September 10-13 in Atlanta, Ga.
- Firefly Design Group, in partnership with designecentral, has launched a new online portal used to increase the efficiency of communication and project management with custom installation professionals.
- Accessible from any location and available at no charge to Firefly Design Group clients, the Firefly Design Group Portal provides an easy-to-use central dashboard where custom installers can easily order services, organize project materials, upload documentation and project specifications, and receive communications and materials.
- The Firefly Design Group Portal also allows users to easily order from Firefly Design Group’s menu of services.
- Firefly Design Group, together with designecentral, will offer live demonstrations of the new online portal in booth #221 at CEDIA Expo 2009, held September 10-13 in Atlanta, Ga.
designecentral is a provider of value added services to system integrators in the residential and commercial custom installation industry. Concept, innovation by design, is inherently about creating new choices, about divergence providing new alternatives and new solutions. designecentral is motivated to automate recurring business processes, primarily focusing on resource allocation, resource management, procurement and project management. The company’s products assist integrators in their day-to-day operations providing easy to learn, easy to use applications, which are hosted on secure servers, very affordable, time-efficient, and accessible anytime, anywhere. For more information, visit http://www.designecentral.com
About Firefly Design Group
Firefly Design Group, the premier engineering consultant firm in the integration industry, is founded on the principle that “process matters.” Firefly helps integrators systematize their sales, installation and contract management documentation and processes to improve profitability, quality, fulfillment and customer satisfaction. Depending on their individual needs, the Firefly solution allows integrators to outsource critically important activities such as design, engineering, documentation, allowing them to concentrate on their core-competencies, thus streamlining operations and increasing productivity. Located in Hollywood, Florida, Firefly is one of the fastest growing firms in the industry. For more information, visit http://www.firefly-designgroup.com.
Ron Callis, Jr., President, Firefly Design Group
Scott Moody, PR Account Supervisor, Marketing Matters