eServices, Inc., a leading provider of custom automation software, has announced today that it is now shipping the Varan Monitor, a networked remote monitoring appliance that manages IP-based and Crestron Cresnet® devices. The Varan Monitor provides integrators with the ability to monitor, evaluate and trigger any LAN or Cresnet system device from an easy-to-use web interface.
The Varan Monitor also offers integrators a reliable source of recurring revenue streams, yet eliminates dependency on outside service providers. Unlike most remote monitoring products and services that require integrators to commit to lengthy and costly service contracts, each Varan Monitor is available for one-time, fixed cost.
“Varan Monitor provides custom integrators with a reliable, easy-to-install remote monitoring service,” said Stephen Harrington, president of eServices. “Integrators now have the ability to offer their clients an enhanced level of technical support and customer services while simultaneously creating new revenue streams for their own businesses.”
The team at eServices developed the Varan Monitor to help integrators monitor the real-time status of any IP-based or Crestron Cresnet system. After installation, the Varan Monitor identifies and tracks each system device. Should a specific device or system stop responding, the Varan Monitor automatically sends a notification to the integrator’s email address or mobile phone via text message notifying him or her of the problem. From an off-site location, users can access the Varan Monitor through a secure user interface to quickly determine the source of any potential or actual interruptions in the system, saving valuable time on service calls and system maintenance, and improving the customer support process.
The Varan Monitor helps to strengthen customer satisfaction by offering a product that will identify an error in the system before clients are even aware of its existence. This product offers optimal customer service; technicians now have the ability to monitor and evaluate error messages from a remote site while using the Varan Monitor. Integrators can now provide their clients with excellent customer service due to the real-time enhanced level of technical support the Varan Monitor offers. eServices trustworthy device presents integrators a cost effective product that eliminates the use of outside service providers.
For more information on eServices and the Varan Monitor, visit http://www.varanmonitor.com/.
- eServices, Inc. is shipping the Varan Monitor Monitor, a network appliance that monitors IP-based and Crestron Cresnet® devices.
- The Varan Monitor provides integrators with the ability to monitor, evaluate and trigger any LAN or Crestnet system device from an easy-to-use web interface.
- Should the system or a specific device stop responding, the Varan Monitor automatically triggers a notification to the integrator’s email address notifying him of the issue.
- Unlike most remote monitoring products and services that require integrators to commit to lengthy and costly service contracts, each Varan Monitor is available for one-time, fixed cost.
About eServices, Inc.
eServices is a software development company specifically focused on creating solutions to support the custom automation market. Some products are designed for single residential use and some for full building installations. Whatever the job, eServices will enhance the experience of both the end user and the integrator. For more information about eServices, Inc., visit http://www.eservicesinc.net.
Nicholas Palanza, Director of Sales
Scott Moody, Director of Public Relations
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