Distributor takes five top honors in CE Pro’s Quest for Quality Awards
Los Angeles, Calif. – May 1, 2014 – AVAD LLC, North America’s leading provider of custom electronics, has been awarded two Platinum Awards—for Dealer Website and Trade Show Presence—based on the results of the 2014 CE Pro Quest for Quality Awards. The renowned distributor is the biggest recipient of distributor honors this year with awards in five of the seven categories, also winning a Gold Award for Customer Service and Silver Awards for both Technical Support and Shipping Policies.
The fourth annual CE Pro Quest for Quality Awards honors manufacturers and distributors based upon results of a readership survey conducted by CE Pro in early 2014. Looking beyond products, the survey asks custom electronics professionals open-ended questions to evaluate the quality of services provided by their preferred manufacturers and distributors within the industry.
“We have never rested on our laurels as the only distributor providing access to more than 90 brands, because the AVAD team is capable of delivering our customers so much more,” said Jim Annes, vice president and general manager of AVAD. “In the past year we’ve re-launched the U.S. and Canadian versions of our website, debuted two mobile apps and made steady improvements to every value added service we provide. These changes impact dealers’ bottom lines by making it easier for them to grow.”
The fully redesigned Platinum Award-winning www.avad.com now features faster 24/7 access to industry resources, events and promotions, including the recently announced 2014 product catalog, the most recent version of the AVAD Mobile app and the latest AVAD Vendopalooza events. Additionally, the website is now integrated with the AVAD Mobile app, which allows each dealer’s favorite products, shopping cart additions and recently viewed items to be viewable from either platform to save time and make product access between job sites quick and practical.
The second Platinum Award for Trade Show Presence highlights AVAD’s highly anticipated traveling trade events for residential and commercial dealers, Vendopalooza and VendoCOMM. These events provide premium access to leading manufacturers, service providers and industry influencers as well as offer prized product demonstrations and promotions to attendees. Additionally, dealers have increasingly grown to look forward to AVAD’s prominent presence at industry shows such as InfoComm and Digital Signage Expo.
Earning a Gold Award, AVAD’s customer service team employs the best professionals in the industry. Going beyond phone and email, AVAD offers valuable website resources, social media networks and app tools in addition to trained staff available at 23 branches throughout North America. Honored with Silver Awards this year, AVAD Tech Support offers unparalleled product knowledge from an in-house team of experts aimed at helping customers hone their competitive edge and the AVAD National Freight Program enables dealers to pick up, ship, or fast-track orders to streamline their operations and timelines.
For more information on AVAD, please visit http://www.avad.com in the US or http://www.avadcanada.ca in Canada. Connect with AVAD on AVAD Mobile, Facebook, Twitter and YouTube for news on the latest promotions and news.
About AVAD LLC
AVAD is an industry-leading provider of solutions to the residential and commercial custom installation markets. As a wholly-owned subsidiary of Ingram Micro, AVAD provides integrators access to the industry’s top products and integrated solutions for video, audio, lighting control, content management, whole-home and business automation as well as digital signage and design services. AVAD offers the broadest consumer electronics, home and business automation portfolio in North America. Further differentiating its services, AVAD invests in the business tools, technical support and services integrators need to grow their businesses, including the fully transactional AVAD Mobile smartphone application providing integrators on-the-go access to AVAD products and value-added tools. With 23 locations throughout North America, AVAD offers local, hands-on access to the latest products and trainings, as well as free support services including system design and technical support.
About CE Pro
CE Pro (Custom Electronics Professional) is the leading trade publication for businesses that specify, install and integrate technology for homes and light commercial, including audio, video, automation, security, lighting controls, energy management, motorized shades, assistive devices and more. CE Pro magazine is published in print, and as a digital issue. Leading industry Web site CEPro.com generates roughly 700,000 page views per month. CE Pro can be found at http://www.cepro.com and on Twitter @ce_pro.