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AVAD Rolls Out Tech Support for Integrators

AVAD LLC, one of North America’s leading distributors of custom electronics, now provides dealers an even greater level of customer service with its new live Tech Support capabilities. The AVAD Tech Support team can be contacted directly between the hours of 8 a.m.-5 p.m. CST via the toll free phone number, 855-244-8911, or via email at techsupport@avad.com.

“Unlike other distributors that rely solely on third-party technical support, AVAD has made the investment in our dealers’ businesses by providing direct and easy access to an in-house team of product and systems experts,” said Jim Annes, vice president and general manager of AVAD. “The AVAD Tech Support team is ready and able to assist our dealers with their unique needs, from programming to trouble-shooting complex whole-home and business automation projects.”

AVAD’s Tech Support service is just one of the many customer support programs available exclusively to AVAD dealers. Other services include AVAD’s System Design Group, AVAD Experience Centers, AVAD’s Product Exchange Policy and AVAD University.

For more information on AVAD, visit http://www.avad.com.

About AVAD LLC

AVAD is an industry-leading provider of solutions to the residential and commercial custom installation markets. As part of the Specialty Solutions Division, AVAD, a wholly-owned subsidiary of Ingram Micro, provides integrators access to the industry’s top products and integrated solutions for residential and commercial video, audio, lighting control, content management, whole-home and business automation and control, as well as digital signage and commercial solutions and design services. AVAD offers the broadest consumer electronics and home and business automation portfolio in North America. Further differentiating its services, AVAD invests in the business tools and technical support and services integrators need to grow their businesses. With 24 locations throughout North America, AVAD offers local, hands-on access to the latest products and trainings, as well as free support services including system design and technical support.

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Marketing Matters

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