AVAD Continues to Invest in Ways to Better Service Its Customers

AVAD Continues to Invest in Ways to Better Service Its Customers

Associates Gain Additional Tech Skills and Certifications

Los Angeles, Calif. August 5, 2015 AVAD LLC, North America’s leading provider of solutions to the residential and commercial custom installation markets, is pleased to announce that select AVAD associates from various locations in the United States and Canada recently completed their DSCE (Digital Signage Certified Expert) and UEWA (Ubiquiti Enterprise Wireless Administration) certifications. These trainings are part of an ongoing initiative at AVAD to provide associates with the expertise to better serve customers with strong, relevant skillsets.

U.S. and Canadian AVAD associates joined the Ubiquiti Training Academy at local locations to earn Ubiquiti’s world-class training and accreditation. The two-day UEWA training is designed to prepare tech pros with the challenges of working with enterprise networks through hands-on lab activities. A Ubiquiti certified trainer presented topics from WLAN fundamentals and planning to wireless troubleshooting. With networks driving much of today’s technology, AVAD’s newly-certified associates are now prepared to bring their wireless network admin knowledge to their dealers to resolve IP issues promptly and help them make their jobs profitable.

Concurrently, AVAD branch associates from across the United States and Canada earned DSCE (Digital Signage Certified Expert) accreditation recently through the Digital Signage Experts Group (DSEG), a group created to provide certification, advancement, and advocacy for the digital signage industry. The core of the class centering on DSEG’s 7 Key Elements of Digital Signage. The course provides AVAD associates with key understanding and knowledge of the digital signage industry.

“We are very excited to havessociates across North America earn these accreditations,” said Lei Lei Trock, senior marketing manager for AVAD. “AVAD continues to invest in and support their associates by providing access to training programs such as these. Seeking these accreditations becomes contagious with our associates as they see how this knowledge directly helps them support our integrators on a daily basis.”

Both Ubiquiti Training Academy and Digital Signage Experts Group have programs scheduled across North America that are designed to create and enhance the customer experience and associate knowledge. Programs are developed with customers in mind and associates are able to better understand how to improve their customer experience. Contact a local AVAD branch today to talk with an expert about the latest innovation and technology only available from AVAD.

For more information, please visit http://www.avad.com in the U.S. or http://www.avadcanada.ca in Canada. For news on the latest promotions, connect with AVAD via the AVAD Mobile app available on iPhone and Android, or on Facebook, Twitter and YouTube.

About AVAD LLC

AVAD is an industry-leading provider of solutions to the residential and commercial custom installation markets. As an Ingram Micro company, AVAD provides integrators access to the industry’s top products and integrated solutions for video, audio, lighting control, content management, whole-home and business automation, as well as digital signage and design services. AVAD offers the broadest consumer electronics, home and business automation portfolio in North America. Further differentiating its services, AVAD invests in the business tools, technical support and services integrators need to grow their businesses, including the fully transactional AVAD Mobile smartphone application providing integrators on-the-go access to AVAD products and value-added tools. With 23 locations throughout North America, AVAD offers local, hands-on access to the latest products and trainings, as well as free support services including system design and technical support.

Media Contact:
Morgan Roush
Marketing Matters
Tel: 954-925-1511
Email: morgan@marketingmatters.net
Web: http://marketingmatters.net

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