New business model aims to service more markets at a higher level
Scottsdale, AZ. – November 9, 2016 – AVAD LLC, North America’s leading provider of solutions for the residential and commercial custom installation market, is announcing a series of important initiatives designed to grow its presence and enhance its service model throughout North America.
As part of these moves, AVAD is both expanding its field sales force to markets beyond its current footprint and blending national and regional call centers in order to reach more of its customers and provide local support to its dealer base. AVAD will transform its physical branch locations in many existing markets as well as opening branches in new locations. AVAD is dramatically changing its approach to logistics by establishing central distribution centers across North America which will provide increased inventory availability and rapid order fulfillment to its customers. A critical part of AVAD’s new initiative will include expanded will-call access that will more precisely place product where and when it needs to be available.
AVAD is launching a comprehensive new transactional and information based web and mobile portal platform. AVAD customers will be able to use the portal to access the best brands in the industry. The AVAD portal will also be a gathering place for the AVAD community to learn, train, and share ideas. AVAD is also expanding its design services for dealers, and has doubled its tech support department.
Trade partners will benefit from AVAD’s new strategy through streamlined operating costs, improved methods for delivering training and education and the opportunity to showcase their products at AVAD’s soon-to-be-announced experience centers located throughout the United States and Canada.
“We are very excited about the future of AVAD and these changes to our business approach” said Tom Jacoby, Chairman and CEO for AVAD LLC. “The current AVAD business model was developed before virtual sales organizations and just-in-time product deliveries were the standard of commerce in North America. AVAD intends to break out of its longstanding “analog” branch model and take our business to our customers. The future of AVAD includes a meaningful expansion of digital, web and mobile tools, central and regional call centers, expansion of our design and technical services, a regional-based sales force and extended availability of will-call centers in many new markets along with the continued use of company-operated physical locations in many of our existing markets.”
These investments and enhancements will begin implementation immediately with several AVAD locations transitioning to new sales centers over the next 30 days. These transitional changes will take effect with minimal disruption in AVAD’s ability to take or fulfill orders and AVAD customers will continue to be able to connect with local and call center based AVAD representatives. Additional company initiatives will be announced over the coming months.
For more information on AVAD please visit http://www.avad.com in the U.S. or http://www.avadcanada.ca in Canada. Connect with AVAD on Facebook, Twitter and YouTube for news on the latest promotions and news.
About AVAD LLC
With locations throughout North America, AVAD is one of the most recognized brands in the fast-growing system integration market and offers a comprehensive line of premium solutions for video, audio, networking, HVAC, lighting control, security, home automation, digital signage, system design and other products needed by professional installers. Further differentiating its services, AVAD invests in the business tools, technical support and services integrators need to grow their businesses, including the fully transactional AVAD Mobile smartphone application providing integrators on-the-go access to AVAD products and value-added tools.
Morgan Roush, Public Relations Manager
Tel: 954-925-1511 ext. 1